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If you have any queries, get in touch today! Don't hesitate. We try to take the extra step for our customer satisfaction.
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Find answers to the most common questions about our products, services, shipping, and support.

1. What types of mineral processing equipment do you provide?

We offer a full range of mineral processing machinery, including:

  • Grinding equipment

  • Crushing Equipment

  • Feeding & Conveying

  • Washer & Screener

  • Flotation & Magnetic Separator

  • Gravity separation equipment

  • Auxiliary equipment

  • Classifying equipment

2. Do you ship internationally?

Yes, we have exported equipment to over 60 countries in Africa, South America, Southeast Asia, and Eastern Europe. We provide full logistics assistance including CIF, FOB, and DDP shipping terms.

3. Can you design a complete mineral processing plant for my ore?

Absolutely. Our engineering team offers tailored design services, including:

  • Mineral test analysis (can be done with samples)

  • Flowchart & 3D plant layout

  • Equipment configuration

  • On-site or remote commissioning

4. Do you support pilot-scale or lab testing?

Yes. We provide small-scale lab equipment for R&D, universities, or sample testing, including mini jaw crushers, lab ball mills, and lab shaking tables.

5. What services are included in your after-sales support?

Our after-sales service includes:

  • Technical training (online or on-site)

  • Installation supervision

  • 24/7 support

  • Spare parts delivery

  • Lifetime technical consultation

6. Can I get spare parts for my equipment in the future?

Yes, we maintain a full inventory of wear parts and critical components. Spare parts can be shipped globally via express or air freight within short lead times.

7. How do I request a quotation or consultation?

Simply go to our Contact or Request a Quote page and fill in your ore type, processing capacity, and contact information. Our engineers will reply within 24 hours.

8. Do you offer OEM or customization services?

Yes, all major equipment can be customized according to your ore properties, production volume, and site conditions. OEM service is also available for qualified partners.
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First Name*
Whatsapp/Phone
Email*
Equipment Type*
Equipment Type
Project Stage*
Planning-Quoting-Ready to Buy
Required equipment/services*
Country*
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